Frequently Asked Questions
Everything you need to know about our handcrafted fashion and accessories.
What materials are used in Woodmade.Wonderwood products?
We specialize in high-quality, sustainably sourced hardwoods paired with premium organic fabrics and genuine leather to create unique, eco-conscious fashion pieces.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that custom-engraved or personalized items are final sale.
Are your wooden accessories water-resistant?
Our products are treated with a protective natural wax finish that resists light moisture. However, we recommend avoiding prolonged exposure to water or heavy rain to maintain the wood's integrity.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How should I care for my Woodmade items?
To keep your items looking their best, wipe the wood surfaces with a dry microfiber cloth and avoid storing them in direct sunlight or extreme temperatures.